Returning & exchanging online orders

If you return your order within 30 days, and the item(s) are unworn with the hangtag and packaging intact, you are eligible for a return for exchange or refund. If you have lost your order/return form, simply include a note with your order number and name. If you purchased your bracelet from one of our retailers, please contact the retailer directly.

👉 Please read our return policy below and click here to start your return or exchange.

Return Policy 

• Online order number is required for all returns and exchanges
• In-store purchases must be returned to the original retailer
• Refunds are issued for returns made within 30 days of delivery, to the original payment method for the amount originally paid. 
• Refunds are submitted immediately and typically take up to 5-10 days to process
• Only unworn and unaltered items with all tags attached are accepted
• Exchanges must be of equal or greater value, or settled via refund or additional charge
• Pig & Hen reserves the right to refuse returns or exchanges in case of abuse, limited to twice per customer
• If a free gift was included and you request a refund, the gift must also be returned
• If not returned, the value of the gift will be deducted from your refund
• For exchanges, you may keep the free gift

Returning in-store purchases

In-store purchases must be returned to the point of purchase. Items bought in-store cannot be returned by mail to Pig & Hen, and cannot be processed at our warehouse.